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Frequently asked questions
How are your fabrics produced?
Our Lyocell fabrics are sourced to OEKO Tex 100 standards and our bamboo fabrics are sourced from sustainable bamboo forests.
Why wear active wear made from Lyocell?
Lyocell is a regenerated cellulose fiber, meaning it's made from wood pulp that's been processed and transformed into a fiber. It's known for its softness, durability, and sustainable production.
What is your return policy?
At Back 2 Blue, we want you to love your purchase! If you’re not completely satisfied, you can return eligible items within 30 days of delivery for a refund, store credit, or exchange.
Eligibility:
- Items must be unworn, unwashed, and in resalable condition.
- Final sale items (e.g., clearance) are not eligible for return.
- Defective or incorrect items are eligible for a full refund, including shipping costs.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!
You can learn more at our FAQs page.
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